Shipping policy

Shipping Policy

Last Updated: 1/6/26

Production Times

All products are made to order.

Production generally takes between 2–7 business days before shipment.

Production times may increase during peak periods.


Shipping Destinations

We currently ship to:

  • Australia
  • New Zealand
  • United States
  • Canada
  • United Kingdom
  • Europe
  • Most international destinations serviced by Printful

Availability may change without notice.


Estimated Delivery Times

Australia

5–12 business days

New Zealand

7–15 business days

International

10–30 business days

Delivery estimates are guides only and not guarantees.


Customs & Import Fees

International customers may be responsible for:

  • Import duties
  • Taxes
  • Customs charges

These charges are imposed by local authorities and are the responsibility of the customer.


Tracking

Where available, tracking information will be provided after shipment.

Tracking updates are controlled by the carrier and may not appear immediately.


Delivery Delays

Delays can occur due to:

  • Customs inspections
  • Public holidays
  • Weather events
  • Carrier disruptions
  • High-volume shipping periods

We are not responsible for delays beyond our reasonable control.